Getting started with Wildz is straightforward once you know the steps — this guide walks you through each one.
What You Need First
- A computer, smartphone, or tablet with an internet connection
- Valid email address and phone number for verification
- Government-issued ID (passport, driver’s license) for KYC checks
- Payment method: credit/debit card, e-wallet (Skrill, Neteller), bank transfer, or cryptocurrency
- Age 18+ (or the legal gambling age in your jurisdiction)
- Stable internet connection for live dealer games
Creating Your Account
- Visit the casino website and click the “Sign Up” button.
- Enter your email, choose a username and strong password.
- Provide personal details: full name, date of birth, address, and phone number.
- Select your preferred currency and agree to the terms and conditions.
- Submit the registration form. You will receive a verification email – click the link to activate your account.
- Complete KYC by uploading your ID and a proof of address (e.g., utility bill). Once approved, you can deposit and play.
Calculating Your Bonus
Most new players receive a welcome bonus – typically a deposit match plus free spins. For example, a common offer is a 100% match up to €200 on the first deposit. Let’s calculate how much playthrough is required.
Important: Always check the wagering requirements before claiming a bonus.
Assume you deposit €100 and receive a 100% bonus of €100. The wagering requirement is often 35x the bonus amount.
Formula: Wagering Requirement = Bonus Amount × Wagering Multiplier
Example: €100 × 35 = €3,500 total wagering required before you can withdraw any winnings from bonus funds.
If the bonus includes free spins, any winnings from spins typically have a separate wagering requirement, e.g., 40x the winnings amount. So if you win €50 from free spins, you must wager €50 × 40 = €2,000.
To estimate your expected value, consider the house edge. For a slot with 96% RTP, the house edge is 4%. Over €3,500 wagering, expected loss = €3,500 × 0.04 = €140. Since your bonus is €100, the expected net loss is €40. This means the bonus has a negative expected value unless you are lucky. Always read terms to find games that contribute 100% to wagering (usually slots).
Money In, Money Out
| Payment Method | Minimum Deposit | Maximum Deposit | Withdrawal Time | Fees |
|---|---|---|---|---|
| Visa/Mastercard | €10 | €5,000 | 3–5 business days | None |
| Skrill | €10 | €10,000 | 24 hours | None |
| Neteller | €10 | €10,000 | 24 hours | None |
| Bank Transfer | €20 | €50,000 | 5–7 business days | May apply |
| Bitcoin | €20 equivalent | €10,000 equivalent | Up to 12 hours | None |
Withdrawals are processed after KYC is complete. The casino may also impose a maximum withdrawal limit per transaction, typically €5,000 per week for standard players.
Security
The casino uses SSL encryption to protect your data. Two-factor authentication (2FA) is available for login. All accounts require identity verification before withdrawals. They hold a license from a recognized gambling authority, such as the Malta Gaming Authority or Curacao eGaming. Note: If playing under a Curacao license, winnings may be subject to local income tax depending on your country of residence. Always consult a tax advisor.
Set deposit limits and self-exclusion options in your account settings to promote responsible gambling.
Support Guide
Common scenarios and how to get help:
- Forgot password? Click “Forgot Password” on login, enter email, follow reset link.
- Deposit not showing? Wait 10 minutes, then contact live chat with transaction ID.
- Bonus not credited? Ensure you entered the bonus code during deposit. Contact support with deposit amount and expected bonus.
- Withdrawal pending? Check if KYC is complete. Withdrawals take up to 48 hours to process during business days.
- Account locked? Probably due to multiple login attempts. Contact support via email or live chat to verify identity.
- Game not loading? Clear browser cache, update Flash/HTML5, or try a different device.
Extra Tips
The VIP program offers several tiers, typically from Bronze to Diamond. Points are accumulated by wagering real money games. For every €10 wagered on slots, you earn 1 point. Points can be converted into bonus cash or free spins. Higher tiers offer faster withdrawal times, personal account managers, and exclusive promotions. To climb tiers, you need to earn a certain number of points within a month. For example, reaching Silver requires 500 points, Gold 2,000, and Diamond 10,000. Rewards can include cashback on losses, higher weekly bonuses, and luxury gifts.
FAQ
Can I play on mobile without downloading an app?
Yes, the casino offers a mobile-optimized website that works on all browsers.
What currencies are accepted?
You can play in EUR, USD, GBP, CAD, AUD, and several other currencies.
How long do withdrawals take to a credit card?
Withdrawals to credit cards typically take 3–5 business days after processing.
Is there a minimum withdrawal amount?
Yes, the minimum withdrawal is usually €10 or equivalent.
Can I cancel a withdrawal?
Yes, you can cancel pending withdrawals from the cashier section before they are processed.
What games contribute to wagering requirements?
Slots usually contribute 100%, while table games and live casino often contribute only 10-20%.
Do I need to verify my account before depositing?
No, you can deposit first, but you must verify before withdrawing.
Are there any country restrictions?
Yes, certain countries are restricted due to legal regulations. Check the terms and conditions.
This concludes the guide. By following these steps and using the calculation method, you can make informed decisions and enjoy a smooth experience.